Retail & Consumer Goods

The landscape for the Retail and Consumer Goods industry has never been more challenging. With most retail segments seeing declining sales, increasing operating and conversion costs, and an alarming lack of consumer loyalty, you need to be more strategic than ever to navigate these evolving challenges. At Calculated Hire, we take the time to not only understand your needs and operations but also your culture to provide strategic human capital solutions that enable a flexible consumer-first strategy.

Customer Experience & E-Commerce

Data Optimization & Analytics

Merchandising, Sales, & Retail Operations

Marketing & Creative

Supply Chain Visibility

R&D, Manufacturing, & Compliance

Business & Financial Transformation

Customer Experience (CX) & E-Commerce

Industry surveys have revealed that 3 in 5 consumers have cut ties with a brand because of poor customer service. Do you have the resources in place to create and support a streamlined CX? Our services assist at every stage of the customer journey to ensure a quality CX while still maintaining brand loyalty.

Omni-Channel Initiatives

User Research & Data Strategy

Digital Presence Enhancements

D2C & B2B initiatives

Customer & Product Support

Salesforce Talent & Advisory

Data Optimization & Analytics

From anticipating consumer trends to managing inventory needs and maximizing your marketing spend, data has a lot of potential. However, it is only as valuable as the insights you pull from it. We bring in expertise and emerging talent to build a culture of data as we support data-driven initiatives.

Master Data Management

Compliance & Governance

Data Journey Support

Customer Loyalty Programs

Data Analytics & Visualization

Analytics CoE & Pod Support

Merchandising, Sales, & Retail Operations

Consumers not only want the ability to try before they buy but also are increasing their usage of social media apps to make purchases. In other words, your merchandising operations need to be adaptable to meet the wide range of consumer preferences. Whether you are looking for expertise or the boots on the ground to make ever-changing merchandise strategies come to life, Calculated Hire is here for you!

Merchandise Presentation

Space & Store Planning

AutoCAD, JDA/Blue Yonder, & TRIRIGA

Brick & Mortar Initiative Support

Retail Media Networks

Asset Protection & Loss Prevention

Customer Relationship Management (CRM) & Strategic Partnerships Advisory

Program & Product Management

Marketing & Creative

Of all the challenges facing the Retail and Consumer Goods industry, none are as alarming as the rising cost of marketing and consumer conversion. Algorithms have been rewritten, trust in traditional marketing is falling, and the fight for consumer attention is becoming more competitive. Our network of creative resources provides a cost-efficient way to overcome these challenges and build brand loyalty.

Digital, Product, & Performance Marketing

Content Marketing & Strategy

Ad Purchasing & Scheduling

Visual & Content Design

Marketing Optimization & Analytics


Supply Chain Visibility

According to industry surveys, price is the top factor keeping consumers loyal to their favorite brands. Our supply chain experts can bring increased visibility to your supply chain, optimize inventory, and keep costs low. We work across all stakeholder groups to exceed consumer expectations to build a unified commerce.

Supply Chain Transformation

Data Visualization


Inventory & Space Optimization

Procurement Operations & Analytics

Distribution & Transportation Operations

Last Mile & LTL

Supply Chain Continuous Improvement

R&D, Manufacturing, & Compliance

Increased backend visibility across the industry has brought about a consistent need for improved manufacturing speed of delivery, top-notch operational efficiencies, and continuous brand expansion. Calculated Hire will supply you with the strategy and execution to support research and manufacturing operations that can propel businesses to meet an evolving consumer demand target.

Process Improvement & Lean Six Sigma

ESG & Corporate Social Responsibility

User Manual Creation

Quality Assurance & Reporting

Manufacturing Data Optimization

Business & Financial Transformation

As technology advancements rapidly expand, business teams are ever-enhancing to reflect the added capabilities of the modern world. Clients lean on our expertise and thought leadership to guide successful business modernization efforts and foster an environment of adoption across your enterprise.

Project Management Office (PMO)

ERP Functional Support

Center of Excellence (CoE)

Change Management

Finance & Accounting Systems Support

Meet Seamus McHugh

Retail & Consumer Goods - National Vertical Manager

Throughout the years, my interest in the customer-facing side of our clients’ businesses, plus their never-ending balance of evolving customer needs and ever-changing trends, have shaped me into the Retail expert I am today. This, and my experiences as an everyday consumer, enable me to lead problem-solving conversations between our clients and consultants. I feel so lucky to have been at the forefront of many innovations in the Retail industry and look forward to continuing to support these initiatives for years to come!